{"id":29166,"date":"2025-03-20T15:13:19","date_gmt":"2025-03-20T15:13:19","guid":{"rendered":"http:\/\/suresultmed.com\/?page_id=29166"},"modified":"2026-08-06T17:29:18","modified_gmt":"2026-08-06T17:29:18","slug":"suresult-return-exchange-policy","status":"publish","type":"page","link":"https:\/\/suresultmed.com\/de\/suresult-return-exchange-policy\/","title":{"rendered":"R\u00fcckgabe- und Umtauschrichtlinien von Suresult"},"content":{"rendered":"\t\t
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Suresult Support Policy<\/p>\n

Return & Exchange Policy<\/div>\n

Suresult provides a clear 30-day return option so buyers can request review, receive return authorization, and submit product condition evidence before sending a device back.<\/p>\n

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30-Day Request Window<\/h3>

Return requests can be submitted within 30 days of receiving the order.<\/p><\/div>\n

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Authorization First<\/h3>

Our team reviews your request and provides the designated return address and instructions.<\/p><\/div>\n

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Condition Photo Required<\/h3>

A clear current product image helps confirm that the probe is clean, complete, and in good condition.<\/p><\/div>\n

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Inspection Before Refund<\/h3>

Refund approval is confirmed after the returned product is received and inspected.<\/p><\/div>\n <\/div>\n <\/section>\n\n

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How the Return Process Works<\/h2>\n

Please submit the request before shipping anything back. This prevents delays and ensures the return is routed to the correct designated location.<\/p>\n

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Submit Your Request<\/h3><\/div>\n

Provide your order number, purchase date, name, return address, and a current product photo.<\/p>\n <\/div>\n <\/div>\n

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Receive Authorization<\/h3><\/div>\n

After review, Suresult will issue return authorization and send the designated return address with shipping instructions.<\/p>\n <\/div>\n <\/div>\n

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Inspection & Refund Review<\/h3><\/div>\n

Once received, the returned device is inspected before refund or exchange approval is confirmed by email.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n

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Request a Return or Exchange<\/h2><\/div>\n

Use this form to start the return review. The uploaded image should clearly show that the probe and visible accessories are in good condition.<\/p>\n

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  • Order number and purchase date are required.<\/li>\n
  • Use the same name and email connected to the order when possible.<\/li>\n
  • Upload a clear product photo before submitting.<\/li>\n
  • Do not ship the product before return authorization is issued.<\/li>\n <\/ul>\n <\/div>\n
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